Who We Are
This website is operated by Agrimate. Our website address is https://agri-mate.co.uk.
What Personal Data We Collect
Account & Orders
When you create an account or place an order, we collect your name, email address, billing and shipping address, phone number, and
payment details. Payment card information is processed securely by our payment provider and is never stored on our servers.
Comments
When you leave a comment on the site, we collect the data shown in the comments form, along with your IP address and browser user agent
string to help with spam detection.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to check whether you use it. The
Gravatar privacy policy is available here. After approval,
your profile picture may be visible to the public alongside your comment.
Enquiry Forms
When you submit a service enquiry or contact form, we collect your name, email address, phone number, and the contents of your message.
This information is used solely to respond to your enquiry.
Search & Browsing
We collect anonymised data about how you use our site, including search queries and pages visited. This helps us improve our product
range and website experience. No personally identifiable information is linked to this data.
Why We Collect Your Data
- To process and fulfil your orders
- To manage your account and provide customer support
- To respond to your enquiries and service requests
- To detect and prevent spam and fraud
- To improve our website, product range, and services
- To comply with legal and regulatory obligations
Cookies
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They include:
- Cart and session cookies — remember the items in your basket and keep you logged in during your visit
- Login cookies — last for two days (or two weeks if you select “Remember Me”) and are removed
when you log out - Cookie consent cookie — records whether you have accepted or declined non-essential cookies
- Browser acceptance cookie — a temporary cookie set on the login page to check whether your browser accepts
cookies, discarded when you close your browser
Comment Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so
you do not have to re-enter your details. These cookies last for one year.
Functionality Cookies
If you edit or publish an article, an additional cookie is saved indicating the post ID of the article you edited. It contains no
personal data and expires after one day. Screen display preference cookies last for one year.
Embedded Content
Pages on this site may include embedded content such as videos, images, or articles from other websites. Embedded content behaves in
the same way as if you had visited that website directly. These third-party websites may collect data about you, use cookies, embed
additional tracking, and monitor your interaction with that content.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the
website could download and extract location data from images on the site.
How Long We Retain Your Data
- Order data — retained for six years to comply with tax and accounting obligations
- Account data — retained for as long as your account is active. You may request deletion at any time.
- Comments — retained indefinitely so we can recognise and approve follow-up comments automatically
- Enquiry form submissions — retained for up to two years, then deleted
- Anonymised analytics data — retained indefinitely as it cannot identify you
Who We Share Your Data With
- Payment providers — to process transactions securely
- Delivery and courier services — to fulfil and ship your orders
- Spam detection services — visitor comments may be checked through an automated spam detection service
We do not sell your personal data to any third parties.
Your Rights
If you have an account on this site or have left comments, you have the right to:
- Access — request an exported file of the personal data we hold about you
- Rectification — correct any inaccurate or incomplete data. You can update your profile information at any
time through your account (except your username). - Erasure — request that we delete your personal data. This does not include data we are obliged to keep for
administrative, legal, or security purposes. - Restriction — request that we restrict the processing of your data in certain circumstances
- Portability — request your data in a commonly used, machine-readable format
Website administrators can also view and edit user profile information.
How We Protect Your Data
Our website is secured with SSL encryption. Access to personal data is restricted to authorised personnel only. Payment information is
handled by PCI-compliant payment providers and is never stored on our servers.
Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us through the enquiry form on
our website or email us directly.
This policy was last updated on 26 February 2026.